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    4. Configuring The Summon Service
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    6. Summon: Google Analytics

    Summon: Google Analytics

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    1. Does Summon support Google Analytics?
      1. Google Analytics and Summon 2.0
      2. Setting Up Google Analytics
        1. Connecting with Google Analytics (Direct GA4)
        2. Connecting with Google Tag Manager (GTM) connection
    • Product: Summon

    Does Summon support Google Analytics?

    Summon supports Google Analytics as a usage statistics tool in addition to the Usage Reports available in the Summon Administration Console.  Google Analytics can be helpful for identifying additional user activity outside of what is covered in the Summon admin console reports.

    Google Analytics and Summon 2.0

    Summon 2.0 makes it easy to analyze user interaction because Events (a selection within Google Analytics' Standard Reports) are automatically categorized as:

    • Search

    • Refinement

    • Sort

    • Saved search

    A user interaction with Summon is categorized as a Search when a user:

    • Conducts a new search

    • Clicks on an author or subject term link in the search results or the preview pane

    • Clicks on an item in the Related Searches section

    • Conducts a search from the Advanced Search screen

    A user interaction with Summon is categorized as a Refinement when a user:

    • Selects a filter or facet

    • Removes a filter or facet

    • Selects the Clear Filters link

    A user interaction with Summon is categorized as a Sort when a user:

    • Changes the sort order to Date (newest) or Date (oldest) (or changes the sort order back to the default sort by relevance)

    A user interaction with Summon is categorized as a Saved search when a user:

    • Saves a search

    • Removes a saved search

    • Runs a saved search

    Setting Up Google Analytics

    The following sections explain how to connect with:

    • Google Analytics
    • Google Tag Manager

    Connecting with Google Analytics (Direct GA4)

    Some features in Google Analytics might work only in Chrome and not in Edge.

    To connect with Direct GA4 connection:

    1. In https://analytics.google.com/, create a GA4 property if you already do not have one.
    2. Go to Admin > Data Streams > Web to view your Measurement ID (e.g. G-XXXXXXXXXX)
    3. Provide the Measurement ID to Clarivate to configure in your settings.

    You can register custom dimensions in GA4 so the custom parameters appear in standard reports.

    Registering custom dimensions is optional, but it is highly recommended.

    To register custom dimensions in GA4:

    1. Go to GA4 > Admin > Custom definitions > Custom dimensions > Create and add:
      Name Scope Event parameter
      Search Type Event search_type
      Event Type Event event_label

      search_term is a standard GA4 parameter and appears automatically

    You will receive the following events automatically:

    GA4 Event Name Triggered when Parameters
    search User runs a search (4 search types: new, advanced, field, linked)

    search_term, search_type

    refinements_add

    User adds a filter/facet

    event_label

    refinements_remove

    User removes a filter/facet

    event_label

    refinements_clear

    User clears a filter/facet

    event_label

    sort_results

    User sorts results

    event_label

    saved_search_saved

    User saves a search

    event_label

    saved_search_removed

    User removes a saved search

    event_label

    saved_search_run

    User runs a saved search

    event_label

    Connecting with Google Tag Manager (GTM) connection

    Some features in Google Analytics (e.g. Preview before publishing) might work only in Chrome and not in Edge.

    To connect with GTM connection:

    1. In GA4, create a GA4 property.
    2. Go to Admin > Data Streams > Web to get the Measurement ID.
    3. Go to Admin > Custom definitions > Custom dimensions to register custom dimensions needed later:
      Name Scope Event parameter
      Search Type Event search_type
      Event Type Event event_label

      search_term is a standard GA4 parameter and appears automatically

    4. In GTM, create three DataLayer Variables (Variables > New > Data Layer Variable):
       
      Data Layer Variable Name Variable name (display)
      search_term DLV search_term
      search_type DLV search_type
      event_label DLV event_
    5. Create two triggers (Triggers > New > Custom Event):
      Event name Regex matching Triggered name
      search Off Custom Event Search
      sort_results|refinements_add|refinements_remove|refinements_clear|saved_search_saved|saved_search_removed|saved_search_run On Custom Event Non-Search

       

    6. Select Tags > New > Google Analytics: GA4 Event to create the following two tags:
      1. Tag 1: GA4 - Search Event
        • Measurement ID: your G-XXXXXXXXXX
        • Event name: {{Event}}
        • Event parameters:
          • Add Parameter → search_term → {{DLV search_term}} → save
          • Add Parameter → search_type → {{DLV search_type}} → save
        • Trigger: Custom Event - Search
      2. Tag 2: GA4 - Custom Events (Non-Search)
        • Measurement ID: your G-XXXXXXXXXX
        • Event name: {{Event}}
        • Event parameters: 
          • Add Parameter → event_label → {{DLV event_label}}
        • Trigger: Custom Event - Non-Search
    7. Select Submit > Publish to publish the GTM container.

    Use the General section of the Settings page in the Summon Administration Console to set up Google Analytics with your Summon site.


    • Date Created: 9-Feb-2014
    • Last Edited Date: 1-Jul-2026
    • Old Article Number: 8793
    View article in the Exlibris Knowledge Center
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