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Ex Libris Knowledge Center

Summon: Feedback Form

  • Product: Summon

What is the Feedback Form?

Libraries using the legacy Summon interface should jump here. If you are not sure if your library uses the legacy or the 2.0 interface, compare your Summon search box to the legacy and 2.0 search boxes displayed in the Summon 2.0 overview.

Feedback Form in Summon 2.0


The Feedback form allows patrons to easily send feedback about their experience with Summon. The form is activated when a patron clicks the Feedback link on the top right of the Summon results page.
feedback form

Submitted feedback goes to the email address you designate and to the Summon team. Configure your form using the General section of the Settings page in the Summon Administration Console. Use the Translations page in the administration console to customize the wording used on the form.

Feedback Form in the legacy Summon interface

The Feedback form allows patrons to easily send feedback about their experience with Summon. The Feedback form is activated when a patron clicks the Feedback link on the standard search page.
Feedback Form
Submitted feedback goes to the Summon team and to the email address that you designate.
You can set up or change your feedback email address in the Summon Administration Console.

  • Date Created: 9-Feb-2014
  • Last Edited Date: 16-Jan-2015
  • Old Article Number: 8788
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