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    "Retain hierarchy selections" in record hierarchy not retained if window closed

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    • Product: Voyager
    • Product Version: 9.2.0
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Question

    When closing record hierarchy window, there is no change in behavior whether "Retain hierarchy selections" is checked or unchecked in Preferences. What does "Retain hierarchy selections" do?

    Answer

    In Voyager 9.2.0 and higher, the record hierarchy window selections are retained while the window is open. 

    If "Retain hierarchy selections" is unchecked, you'll notice that the selections are removed after retrieving records. When "Retain hierarchy selections" is checked, the selections are retained after retrieving records. 

    • Article last edited: 04-Feb-2016