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    "Run-time error 380: Invalid Property Value" or "Automation error" when attempting to use Voyager client

    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    We are suddenly seeing the following errors when attempting to do a search in the Cataloging client, or access the Cataloging client preferences.  How do we fix this? 

     

    Run-time error '380': Invalid property value
    

    or

    Run-time error -2147418105 (8001007): Automation error 
    

    or:

    Automation error The callee (server [not server application]) 
    is not available and disappeared; 
    all connections are invalid. The call may have executed
    

    Answer

    This issue has been reported when there has been a recent Windows update.

    Try rebooting the workstation to make sure the Windows update is fully installed, and test client access again.

    Additional Information

    This error has been reported with the Cataloging client and the Acquisitions client. It may occur with other clients.

     

     

     


    • Article last edited: 16-Aug-2019