• Article Type: General
• Product: Voyager
• Product Version: 8.1.1

Description:
Bug Report Form for Issue 16384-15857

Module(s): Acquisitions
Server platform(s) affected: Linux
PC OS (if applicable): n/a
Browser & version (if applicable): n/a
Release(s): reported/replicated in 7.2.5
Loss of functionality from (previous version, if applicable): 7.2.4

Expected results:
Operators should be able to retrieve a component using the full text of the component name.

Actual results:
If the component name has > 45 characters, the title searched for uses > 45 characters, and the site is on Linux, the initial search will say ‘Subscription component information not found!’; any subsequent search for the component generates a run time error 65099 and the client will shut down.

Workflow implications: Operators may think the component no longer exists; it’s also extra steps to reopen the client.

Replication steps:
Create a component in serials check-in with a title that’s greater than 45 characters.
Search for the check-in title using a search term with more than 45 characters.
The first search will return an error stating ‘Subscription component information not found!’; any subsequent search for the component (even with the truncated title), will generate a run time error 65099 and the client will close.

Other information: This problem only happens for Linux.

Workaround: Search for the component using the truncated title or use Other Search instead of Check-in Title.

Resolution:
Fixed in Voyager 8.1.1.

• Article last edited: 3/18/2015