Problem Symptoms

The "Accept" and "Quick Check-In" buttons are inactive and grayed out when attempting to check in issue.

Cause

The holding record that is attached to the Purchase Order line item has a withdrawn location, and the withdrawn location is not selected in Acquisitions Policy Definition of the System Administration Client.

Resolution

Add the withdrawn location to the Acquisitions Policy Definition in the System Administration client.

• Article last edited: 08-Oct-2013