Symptoms

Analyzer Report Studio 8.X in Firefox gives error "404 - Not Found URL:cchl/res/promptLocale_en-US.xml".

Defect Status

Cognos 10.2.1 resolves issues with Firefox browser; VYG-4628 is resolved in Voyager 9.0.0 and higher.

Replication steps

1. Open Analyzer 8.x in Firefox.
2. Choose namespace.
3. Enter credentials.
4. At IBM Cognos 8 screen, choose ?Create Professional Reports.?
5. Select a package (allow pop-ups).
6. Note message: Multi file request error: The web request failed.

404 - Not Found
URL: cchl/res/promptLocale_en-US.xml

Workaround

Use Internet Explorer.

• Article last edited: 07-Jun-2014