Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Attempt to access patron record in Circ results in database error message

    • Product: Voyager
    • Product Version: all

    Problem Symptoms

    Trying to bring up patron record results in error: "A database error occurred. Unable to find patron name."


    Fines/fees for extremely large dollar amount were accidentally added to patron record


    Contact Voyager Support for assistance.

    • Article last edited: 08-Oct-2013
    • Was this article helpful?