Attempt to access patron record in Circ results in database error message
- Product: Voyager
- Product Version: all
Problem Symptoms
Trying to bring up patron record results in error: "A database error occurred. Unable to find patron name."
Cause
Fines/fees for extremely large dollar amount were accidentally added to patron record
Resolution
Contact Voyager Support for assistance.
- Article last edited: 08-Oct-2013