Attempt to delete item, "Unable to delete. Item has an outstanding fine/fee."
- Product: Voyager
- Product Version: All
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Symptoms
Attempt to delete item record > receive message: "Unable to delete. Item has an outstanding fine/fee. Item can be deleted when the fine/fee is paid."
Cause
Item has outstanding fines or fees associated with a patron record.
Resolution
- Circulation > Item > scan or enter item barcode
- Item menu > Outstanding Fines ... : patron(s) with fines associated with the item listed.
- Highlight > click Patron Fines ... button
- Handle fine/fee in Patron Fines/Fees window.
- Article last edited: 25-Apr-2017