BULK: Blanks in Order tab result in import failure
- Article Type: Known Issue
- Product: Voyager
- Product Version: 8.2.0
- Relevant for Installation Type: Total Care; Dedicated-Direct; Direct; Local
Symptoms
* If remove non-required mapping from the Orders tab with the Delete key, imports using that rule will fail with
Linux: "/tmp/Pdobulkimport.<PID.datestamp>: line 2: <PID>: Memory fault(coredump)
Solaris: "/tmp/Pdobulkimport.<PID.datestamp>[2]: <PID> Segmentation Fault(coredump)
Defect Status
Issue VYG-5101 is resolved for Voyager 9.1.0 and higher.
Workaround
Replace mapping with a space rather than using Delete.
OR
Set profile to option that does not create POs, Save rule. Then open to edit & reset to create POs - this clears the Orders tab & you can re-enter the data for the rule.
Additional Information
Replication steps:
- SysAdmin > Cataloging > Bulk Import Rules, create a rule set to Multiple Mfhds that will create POs.
- Fill in required data in the Orders tab plus one or two additional data points (e.g., tag to map for Notes)
- Save & run the import rule. Voyager will run the rule.
- Open rule again and remove the field mapping for the additional data point (e.g., Notes) using the Delete key.
- Save & run the import rule. Import fails with "Memory fault(coredump)"
- Same conditions for Single MFHD rule do not result in error - import runs.
- On 8.2.0 and 8.2.1, the import fails with the replication steps above, but does not throw the coredump error message - the import log simply stops after printing the orders location in the header.
Category: Batch jobs
- Article last edited: 10/16/2014