• Article Type: General
• Product: Voyager
• Product Version: 7.2.0

Description:
Bug Report Form for Issue 16384-17025

Module(s): Circjob
Server platform(s) affected: Tested on Solaris
PC OS (if applicable): N/A
Browser & version (if applicable): N/A

Release(s) replicated in: 7.2.0, 8.1.0
Last version without bug (if applicable): N/A

Expected results: Fines/fees collected from Self-Check machines should display alongside all other operators in the Global Circulation Statistics Report.

Actual results: Fines/fees collected from a Self-Check machine will not display in the totals under the Global Circulation Statistics Report.

Fines/Fees missing from the Global Circulation Statistics Report will have a payment type of 10, or “E-Kiosk”

Workflow implications: Customers who use Self-Check will not be able to determine how much in fines/fees is collected by a self-check machine. The Global Circulation Statistics Report will not be accurate.

Replication steps:
1. Log into Circulation and be sure to remember the operator you’ve logged in as
2. Choose any patron and add an “overdue” fine to his/her account
3. In the same window showing all fines/fees, “Post” a payment (method, posting type and “post against” do not matter) to this account
4. SSH to the server and ensure that no crcrprts.XXX.inp file exists (XXX=Print Location). If one does, run Reporter and fully process this file
5. Run circjob –j25. You’ll be asked to provide a start and end date. Choose one day before today for the start date, and tomorrow as the end date.
6. When completed, Go to “/m1/voyager/xxxdb/rpt/” on the server and look at the “crcrprts.XXX.inp” file created. Next to the operator specified in step 1, you’ll see a positive dollar amount at the end of the line. E.g. 08|97.2|12/04/2011 - 12/06/2011|CIRC|demo|1|0|1|25.00 (for a $25 payment)
7. Archive the file from step 6 and rename it something else: “mv crcrprts.XXX.inp crcrprts.XXX.inp.orig
8. Using the Self-Check machine, post a payment against the patron in step 2
9. Repeat steps 5 and 6. This time, when you look at the inp file, you won’t see any information about the self-check operator and the fee that was collected

Resolution:
Fixed in Voyager 8.1.2

• Article last edited: 3/23/2015