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    Cancelled Call Slip Requests do not move to archive

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    • Article Type: General
    • Product: Voyager
    • Product Version: 7.2.5

    Problem Symptoms:
    After running circjobs 8 and 19:
    *Call slips remain in the call slip table
    *Call slips display in My Account in WebVoyage.

    Cause:
    Archive period has not been reached.

    Resolution:
    1. Go to SysAdmin>Call Slips>Queues>Edit
    2. Check the Archive Period.

    Additional Information

    Circjob 8 will not archive cancelled call slips until the Archive Period is reached. Request will display in the patron's My Account information with a status of cancelled.

    Category: Call Slip

    • Article last edited: 10/8/2013