Cancelled Call Slip Requests do not move to archive
- Article Type: General
- Product: Voyager
- Product Version: 7.2.5
Problem Symptoms:
After running circjobs 8 and 19:
*Call slips remain in the call slip table
*Call slips display in My Account in WebVoyage.
Cause:
Archive period has not been reached.
Resolution:
1. Go to SysAdmin>Call Slips>Queues>Edit
2. Check the Archive Period.
Additional Information
Circjob 8 will not archive cancelled call slips until the Archive Period is reached. Request will display in the patron's My Account information with a status of cancelled.
Category: Call Slip
- Article last edited: 10/8/2013