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    Cat-in-the-Acq / Acq-in-the-Cat : client window doesn't always come to fore

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Description:
    Bug Report Form, 16384-19537

    Date: 6 September 2012
    Module(s): Cataloging, Acquisitions
    Release(s) replicated in: 8.1.1

    Expected results: When opening a line item in Acquisitions from Cataloging, Acquisitions would come to foreground consistently.

    Actual results: When opening a line item in Acquisitions from Cataloging, Acquisitions sometimes comes to foreground and displays line item, and sometimes remains in background with program flashing in task bar.

    Workflow implications: Behavior is inconsistent & operators must take additional steps to bring Acq to foreground when it doesn’t come forward on its own.

    Replication steps:
    On XP, open Acquisitions and Cataloging.
    Arrange windows so that Acquisitions window is immediately behind Cataloging window.
    In Cataloging, retrieve a bib that is linked to a PO.
    In the Cataloging menu with the bib open, choose Record > View Line Items in Acquisitions
    Acquisitions will open the line item, but the window will remain behind the Cataloging window and the button for the program will flash in the taskbar.
    Now arrange the windows so that another program window is between Acquisitions and Cataloging, with Acquisitions at the back of all three windows, and Cataloging at the front.
    Choose Record > View Line Items in Acquisitions; Acquisitions will move to the foreground and display the line item.

    Other information: If you go into the registry and edit HKEY_CURRENT_USER\Control Panel\Desktop and change the Foreground Lock Timeout value to Decimal, Value=0, the opposite of what’s described above happens (when Acq is immediately behind Cat, it will move to the fore; when it’s behind an additional window, it remains there and the taskbar button flashes).

    Workaround: Data still opens in the second client; customers will need to click on the second client to bring it to the fore when the action in the first client does not.

    Resolution:


    • Article last edited: 3/5/2015