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    Circ SC: "database error occurred while trying to validate operator access"

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    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.1

    Problem Symptoms:
    *Circulation Self Check module recently installed
    * Attempting to open module results in error:
    "A database error occurred while trying to validate operator access."

    Cause:
    CircSC.ini file not configured

    Resolution:
    1. In C:/Voyager/Circulation, open CircSC.ini file
    2. Configure [Security] stanza with operator login, operator password, and location code used for Circulation Self Check:
    [Security]
    Login=
    Password=
    Location=
    3. Save CircSC.ini file

    Category: Installation

    Subject: New Installation

    • Article last edited: 10/8/2013