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    Diacritics not displaying correctly when querying database

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    • Article Type: General
    • Product: Voyager
    • Relevant for Installation Type: Total Care; Dedicated-Direct; Direct; Local

    Problem symptoms

    • Diacritic marks / special characters not displaying correctly in query output in Prepackaged Reports
    • Making character conversions within query does not resolve issue

    Cause

    Client & server disagree/are using different character sets

    Resolution

    Update workstation registry to use US7ASCII character set

    1. On PC > Start > Run > type regedit to open Registry Editor
    2. Find and update following keys with listed values:
    [HKEY_LOCAL_MACHINE\Software\ORACLE] "NLS_LANG"="AMERICAN_AMERICA.US7ASCII"
    [HKEY_LOCAL_MACHINE\Software\ORACLE\ALL_HOMES\ID0] "NLS_LANG"="AMERICAN_AMERICA.US7ASCII"
    [HKEY_LOCAL_MACHINE\Software\ORACLE\HOME0] "NLS_LANG"="AMERICAN_AMERICA.US7ASCII"

     

    • Article last edited: 08-Oct-2013