Due date shortened to patron expiration

• Article Type: General
• Product: Voyager
• Product Version: 8.0.0

Problem Symptoms:
* Circulation calendar has closed exception dates from December 19 to January 6
* Patron records expire December 23.
* Items charged to patrons truncate due date to December 23, but library is closed.

Cause:
If the patron expiration precedes the calculated due date, the due date is truncated to the patron expiration.

Resolution:
Option A: Add a Fixed Due Date
1. Open System Administration > Circulation > Calendars.
2. Choose calendar for circ policy in question.
3. Add Fixed Due Date for last open date in calendar before exception dates in Hours > Fixed Due Date.
4. Click Save.

Option B: Update patron records to expire on last open date
1. Open Circulation > Patron
2. Find patron with expiration date during closed period.
3. Set Expire Date to last open date in calendar in Patron > Edit Patron > Name > Expire Date.
4. Click Save.
OR use Patron Update to bulk update patron expiration dates.

Option C: Manually set due date
1. Charge an item to a patron with expiration date during closed exception period.
2. Dialog box opens: "Loan period shortened to patron's expiration date (<date>). Would you like to proceed?"
3. Click OK.
4. Right-click on charged item.
5. Choose "Modify due date ..."
6. Enter open date prior to patron's expiration date.
7. Click OK.