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    Edit button grayed out for Holds and Recalls in Patron Request window

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    • Product: Voyager
    • Product Version: 9

    Symptoms

    Edit button in Patron Request Information is inactive/grayed out

    Defect Status

    Issue VYG-6394 is resolved for Voyager 9.1.1 and higher.

    Replication steps

    1. In Circulation, charge item to Patron A.
    2. Patron B requests hold/recall on the item.
    3. Operator opens the Patron>Patron Request Information window for Patron B, highlights hold to be edited, and Edit button is inactive.

    Workaround

    Edit holds and recalls in the item window.

    Article last edited:  14-Nov-2017