Symptoms

• When processing a request as ALA Request, after Accept ALA Requests is chosen, the ILL Request number is assigned as the Transaction ID number rather than Order number.
• Request cannot be easily found in database when item arrives with printed request form.

Defect Status

Issue 16384-21233/VYG-4613 is resolved in ILL 6.7.3

Replication steps

1. Make an ALA Request:
   1. ILL Request > Manual Entry > Fill out form, with ?How to Send?=ALA Form > Close OR
   2. ILL Request > View Borrowing Request Summary > Highlight specific request > Select Routing for ALA Request [Supplier = Library; Lender Symbol; How to Send=ALA Form]
2. In ILL Request > View Borrowing Request Summary > Accept/Print ALA Requests
3. ILL Management -> Borrowing -> Update Borrowing Requests -> <Enter Order Number>
4. Response: "The ILL Number Entered <-xx> does not exist."

Additional Information

• Transaction ID is assigned at ILL Request client -> Get new borrowing requests
• Order number is assigned at ILL Request client -> View Borrowing Requests -> Accept/Print ALA requests

• Article last edited: 25-Jun-2018