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GDC: unable to sort record result list using Sort By feature

  • Article Type: General
  • Product: Voyager
  • Product Version: 8.2.2

Problem Symptoms:
? In GDC > Record Sets > Search, Record results can only be sorted via Quick Sort options; other sort options trigger error messages and remove all records from results list
? Sorting records via the Voyager-aware Re-Sort options for Title, Author, Publish Date, and Publish Date Descending result in the following error messages:
"Server request not found: SORT_RESET"
"The search failed."
? All records disappear from the list of search results

Cause:
This behavior is a result of Issue VYG-5132.

Resolution:
Issue VYG-5132 is resolved for Voyager 9.1.0 and higher.

Additional Information

Replication Steps
1. Ensure the Staff Client Re-sort feature is enabled by setting the following parameters in the [GlobalLog] stanza of the Voyager.ini file:
ServerSortList=Y
ASCIISortList=Y
ASCIISortColumn=Y
2. In GDC, go to Record Sets > Search
3. Enter search term to conduct a bib search (example: left-anchored title search); click Do Search
4. When list of results appear, attempt to sort records clicking the drop-down menu of the Sort By feature. Note the Title (Quick Sort), Author (Quick Sort), and Date (Quick Sort) options sort correctly, but the Voyager-aware Re-Sort options for Title, Author, Publish Date, and Publish Date Descending do not sort correctly.
5. When a Voyager-aware Re-sort option is applied to list of search results, the following errors appear:
"Server request not found: SORT_RESET"
"The search failed."
6. All records disappear from the list of search results.

Category: Global Data Change - Voyager

Subject: Voyager


  • Article last edited: 10/17/2014