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    Global Data Change "Failed to add rule set group" in Authority Loading - Load Match Configuration creation

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    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    In trying to create a new Global Data Change (GDC) Authority Loading - Load Match Configuration the Available Rule Sets are not populated properly and/or receive "Failed to add rule set group" error when try to save configuration.

    Answer

    Open a ticket with Support and request patches 008.ksh.2009.1.0.ALPHA01 and 015.ksh.2009.1.0.ALPHA01 to be applied to your databases. These patches will add the missing Auth Match Load profiles to GDC.

    Additional Information

    Example screenshots displaying the issue. 

    Note in the following there is only one Available Rule Set. There should instead be numerous such entries from which to select.

    clipboard_e2472dcd4ddb346642b55a154011b32b5.png

     

    If you select the one Available Rule Set and try to save the configuration, you'll get this error:

    clipboard_e2ac3aeb456428589cfb16be9fc88de8f.png

     

     

    • Article last edited: 01-03-2022