Problem Symptoms

• When attempting to open the Global Data Change Module, the error "Connection Refused" appears.
• Connection to other Voyager modules is successful.
• There are several databases existing on the same server with similar names.
• The port for GDC (XX15) is open.
• jobd & gdcsvr processes are not running on the server

Cause

• The jobd & gdcsvr scripts cannot start.
• The jobd script searches for a text pattern when searching for jobs already running, and will take the first one it finds; if another database instance contains the search pattern and is first alphabetically, that process ID will be used instead.

Resolution

Open a Case with Support (login required) for assistance in resolving this issue.

• Article last edited: 09-Dec-2013