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    How does the Maximum Password Age parameter in SysAdmin Security Options work?

    • Product: Voyager
    • Product Version: 8.2 and higher
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    How does the 'Maximum Password Age (expiration)' parameter in SysAdmin>Security>Security Options work?

    Answer

    Voyager looks at the most recent password for each operator in the operator_password table, checks the password_date value (including time of day), and adds the Maximum Password Age value to this date value.  If the current date/time falls *after* that calculated value, the operator will be prompted for a password change the next time they log into a client.

     

    Additional Information

    Example:
    Operator updates client password on 1/20/21 at 12:30pm
    The Max Password Age value is set to 5 days
    1/20/21 12:30 + 5 days = 1/25/21 12:30pm
    If the operator logs in before 12:30pm on 1/25/21, the operator will not be prompted to change their password
    If the operator logs in after 12:30pm on 1/25/21, the operator will be prompted to change their password

     


    • Article last edited: 28-Jan-2021