Question

How much does it cost for Ex Libris to perform a Voyager upgrade?

Answer

Upgrading the Voyager software is included in the cost of Voyager maintenance - there is no additional cost for this service.  To schedule a software upgrade, open a ticket with Support.

Additional Information

Upgrades that go beyond a software update to include an upgrade of the server's operating system and/or new server hardware will require additional fees. We try to keep the additional fees reasonable because it is important that you keep your server up-to-date. Please open a Case to request an estimate for these additional services. A quote will be generated and provided to you by your Account Manager. The quote must be signed and returned before the project can be scheduled.

See "What information should be provided when requesting a Voyager software upgrade or a server move?"

• Article last edited: 06-Jun-2020