Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Import records from file get "Unrecognized record format encountered" partway through file

    • Article Type: General
    • Product: Voyager

    Problem Symptoms

    • Importing records from file on shared drive
    • After importing some records from file, receive errors:

    Record #nnn in import file failed the Unicode conversion. Unable to display the record.

    Unrecognized record format encountered. Unable to continue the import function. [nnn-1] valid records extracted.

    Cause

    Operators accessing same record file save records simultaneously, causing simultaneous update to file. File becomes corrupted.

    Resolution

    Option 1: Have a dedicated file for each operator rather than sharing.

    Option 2:

    1. Open Cataloging.

    2. Uncheck "Delete records from work files once saved to database" / "Delete records from import file once saved to database" in Options > Preferences > General


    Article last edited: 18-Jul-2014

     

    //Feedback