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    Import records from file get "Unrecognized record format encountered" partway through file

    • Article Type: General
    • Product: Voyager

    Problem Symptoms

    • Importing records from file on shared drive
    • After importing some records from file, receive errors:

    Record #nnn in import file failed the Unicode conversion. Unable to display the record.

    Unrecognized record format encountered. Unable to continue the import function. [nnn-1] valid records extracted.


    Operators accessing same record file save records simultaneously, causing simultaneous update to file. File becomes corrupted.


    Option 1: Have a dedicated file for each operator rather than sharing.

    Option 2:

    1. Open Cataloging.

    2. Uncheck "Delete records from work files once saved to database" / "Delete records from import file once saved to database" in Options > Preferences > General

    Article last edited: 18-Jul-2014