Import records from file get "Unrecognized record format encountered" partway through file
- Article Type: General
- Product: Voyager
Problem Symptoms
- Importing records from file on shared drive
- After importing some records from file, receive errors:
Record #nnn in import file failed the Unicode conversion. Unable to display the record.
Unrecognized record format encountered. Unable to continue the import function. [nnn-1] valid records extracted.
Cause
Operators accessing same record file save records simultaneously, causing simultaneous update to file. File becomes corrupted.
Resolution
Option 1: Have a dedicated file for each operator rather than sharing.
Option 2:
1. Open Cataloging.
2. Uncheck "Delete records from work files once saved to database" / "Delete records from import file once saved to database" in Options > Preferences > General
Article last edited: 18-Jul-2014