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    4. Invoice can be saved/approved in Voyager with null invoice number

    Invoice can be saved/approved in Voyager with null invoice number

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Product: Voyager
    • Product Version: 8.2 
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Symptoms

    Invoice with a null value in the invoice_number field can be saved to the database.  

    Defect Status

    VYG-7759 is resolved for Voyager 10.4 and higher.

    Replication Steps

    1. Go to File>New>Invoice
    2. Immediately start typing (before the invoice actually pops up)
    3. You'll see your text in the Invoice Number field
    4. Fill in the other required fields – Vendor Code, Currency Code, Date
    5. Save the invoice
    6. Search for invoices created today (Invoices>Search Invoices>Search by Create Date>date you created this invoice
    7. You'll see that the invoice shows a blank invoice number. If you search for this invoice in the database using the voucher_id, you'll see that invoice_number is null.

    Workaround

    If you haven't approved the invoice, you can still edit it to include an Invoice Number; if you've approved the invoice, your only option is to delete the invoice and recreate it.

     

     


    • Article last edited: 14-Sept-2021
    View article in the Exlibris Knowledge Center
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