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    "invalid username/password; logon denied" in Prepackaged Reports when attempt to connect to database

    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Problem Symptoms

    • Recently installed ODBC drivers
    • Attempt to connect to database in Prepackaged Reports results in
    EXP-00056: ORACLE error 1017 encountered
    ORA-01017: invalid username/password; logon denied 

    Cause

    Have not input valid user name and password for instance

    Resolution

    When prompted, provide read-only username and password:

    Username = ro_xxxdb 
    Password = ro_xxxdb 

     


    • Article last edited: 05-May-2016