Item shows hold, but does not display associated patron
- Product: Voyager
- Product Version: 8.1.2
Problem Symptoms
- In Circulation, request maintenance shows counter of 1, but no requests listed when open request maintenance window.
- No active requests for item or title in the database.
Cause
Request counter failed to decrement when request expired.
Resolution
Open Support Incident if you are seeing symptoms noted.
- Article last edited: 09-Sep-2014