Not all EDI invoice line items linking when loaded

• Article Type: General
• Product: Voyager
• Product Version: 9

Problem Symptoms:
? When loading EDI invoices, some line items link properly, others do not
? Line items that do not link properly have following properties:
Line status: blank
Location: <<Multiple>>
Fund: <<Multiple>>
Order Number: blank

Cause:
Multiple vendor records share identical vendor code, but only one vendor record has an EDI connection profile

Resolution:
If multiple vendor records were created for same vendor in error, consolidate by performing the following steps:
1. Compile list of all purchase orders associated with each vendor code involved
2. Decide which vendor record will retain vendor code (Vendor A); update other vendor record's code (Vendor B) to be unique
3. Manually re-link all purchase orders on list currently associated with Vendor B to Vendor A instead