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    Opening Reporter client gives error: "Cannot find crcnotes.mdb".

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.0

    Problem Symptoms:
    ?€¢ Opening Reporter client, entering Operator ID and password gives "Cannot find crcnotes.mdb". Database files missing! The following database files are missing from the selected directory: crcnotes.mdb. Select OK to choose another path. Select CANCEL to exit from Voyager Reporter."

    Reporter needs to be configured to point to C:\Voyager\Reporter\Crcnotes.mdb, or the Crcnotes.mdb file is missing and needs to be replaced.

    Path to crcnotes.mdb is not set: configure Reporter to point at crcnotes.mtb:
    1. Reporter > File > Preferences > Global tab : click ellipsis to change "Data File Path"
    2. Point path to folder containing crcnotes.mdb:
    a. On the "Notices" tab: The path here should be C:/Voyager8.2.0/Repoter/Notices
    b. On the "Reports" tab: The path here should be C:/Voyager8.2.0/Reporter/Reports
    crcnotes.mdb is missing
    1. Copy circnotes.mdb to C:\Voyager\Reporter\Notices from another computer.

    Additional Information

    See Voyager?® Reporter User?€™s Guide, Chapters 3 "Session Preferences in the Reporter Module" and 5 "Editing the Format of Reports and Notices."

    Category: Reporter

    • Article last edited: 10/8/2013