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    PRIMO: RTA sometimes returns "staff" location name instead of OPAC display name

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 8.1.1


    * RTA service sometimes returns the Location name.

    Defect Status

    Issue VYG-4585 / 16384-20066 is resolved for Voyager 9.2.0 and higher.

    Replication Steps

    1. SysAdmin > System > Locations > Edit: make sure that a location has an OPAC display name that differs from the Location Name.
    2. Find a record with the location from step 1.
    3. View the VoyagerAvailabilityService for the record: http://12.345.6.789:7014/vxws/VoyagerAvailabilityService?op=publish_avail&doc_num={BIB_ID}
    4. The Location Name is in the 949 c tag.
    5. Sometimes this name is the OPAC display name and sometimes it is the Location name. Which one displays can vary.


    Make the Location name and OPAC display name identical.

    Category: Interoperability