Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Voyager
    Ex Libris Knowledge Center

    Patron is unable to request via NCIP because of 'Max Items Borrowed for this Patron Group & Item Type' block

    1. Last updated
    2. Save as PDF
    • Product: Voyager
    • Product Version: 9.1.1
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Symptoms

    • Patron meets“Max Items Borrowed for this Patron Group & Item Type” block at matrix level.
    • Patron is unable to place requests via NCIP.

    • Defect Status

    Issue VYG-6973 is currently in Development

    Replication Steps

    1. SysAdmin > Circulation > Policy Definitions > Matrix > Max Items Borrowed for this Patron Group & Item Type
    2. Set limit for specific Patron Group & Item Type
    3. Charge enough items to meet limit for Patron Group & Item Type
    4. Try to login to Relais
    5. Patron is blocked from logging into Relais.
    6. Ncip traffic log shows Lookup User Response with <UserPrivilegeStatus> as blocked:

    <UserPrivilegeStatus> 
      <UserPrivilegeStatusType> 
        <Scheme>http://www.niso.org/ncip/v1_0/imp1/schemes/userprivilegestatustype/userprivilegestatustype.scm</Scheme> 
        <Value>Blocked</Value> 
      </UserPrivilegeStatusType> 
    </UserPrivilegeStatus>

    • Article last edited: 29-Mar-2016