Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. GDC Preview job change results in "Failed to retrieve preview records"; running job results in java error

    GDC Preview job change results in "Failed to retrieve preview records"; running job results in java error

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Problem Symptoms
    2. Cause
    3. Resolution
    4. Additional Information
    • Product: Voyager
    • Product Version: 8.2.2
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Problem Symptoms

    • Attempt to preview change results in "Failed to retrieve preview records."
    • Running GDC data change job logs the following:

    2016-06-23 10:41:03,563 913335 [main] ERROR com.exlibris.voyager.jobd.JobExecutor - Job Failed to run properly: 
    javax.persistence.EntityNotFoundException: Unable to find com.exlibris.voyager.model.Library with id 0 

    Cause

    A location in the database does not have an Owning Library assigned.

    Resolution

    1. Identify the location missing the owning library. Two options:
    2. System Administration > System > Locations > scroll through list and see which location(s) are blank in Owning Library column.
    3. Query database for locations where library_id is 0:
    select * 
    from location 
    where library_id=0; 
    1. System Administration System > Locations > highlight location with blank Owning Library
    2. Click Edit
    3. Select an Owning Library from the Owning Library drop-down.
    4. Click Save.

    Having a location that does not have an Owning Library assigned can have significant negative consequences in Global Data Change even though you're not using that location in your Preview or Data Change job.

    Additional Information

    Owning Library is a required field. Locations that are missing a value for this field are uncommon; when encountered, they typically are locations that were created long ago (that is, once resolved, this is not an ongoing issue).


    • Article last edited: 31-Oct-2020
    View article in the Exlibris Knowledge Center
    1. Back to top
      • PREPACKAGED REPORTS: Installing 64-bit ODBC Drivers
      • Preview records in GDC error: "No locations match"
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved