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    Processing reports or notices in Reporter gives run-time error 58

    • Article Type: General
    • Product: Voyager
    • Product Version: 6.5.3

    Description:
    Processing reports or notices in Reporter results in Run-time error 58: file already exists.
    RTE 58 followed by "Unpressed Report and/or Notice Items. The following operations contained error records which were not processed: {report or notice type}"

    Resolution:
    This is your clue that you need to open up the .msg file in notepad to see what is wrong.
    1. Open C:\Voyager\Reporter on workstation where error message received.
    2. Find .msg and .err files in folder
    3. Review files in a text editor to identify & correct issue (e.g., missing name or patron barcode).
    4. Save changes.
    5. Log into Reporter > File > Error Record Processing.
    6. Choose date associated with error.
    7. Click white plus (+) sign next to the date and choose report or notice.
    8. Click OK.
    9. Click Build Reports and Notices and then Run them as usual.


    • Article last edited: 3/12/2015