Symptoms

Re-sort keyword search results give blank page or "Connection Timed Out" message

Defect Status

Issue VYG-7253 is currently in Development.

Replication Steps

1. Find or create a custom keyword index in System Administration > Search > Indexes - Keyword Definitions.
2. In WebVoyage > Advanced Search (Tomcat) or Builder Search (Classic), conduct search using custom index.
3. On search results page, use drop-down box to re-sort records.
4. In Tomcat, interface immediately returns blank page. In Classic, interface appears to attempt to retrieve resorted page before giving "Connection Timed Out"

• Article last edited: 13-Jun-2017