Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Voyager
    Ex Libris Knowledge Center

    Re-sort results for search on custom keyword index kills opac session

    1. Last updated
    2. Save as PDF
    • Product: Voyager
    • Product Version: 9.2.1, 9.1.1
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Symptoms

    Re-sort keyword search results give blank page or "Connection Timed Out" message

    Defect Status

    Issue VYG-7253 is currently in Development.

    Replication Steps

    1. Find or create a custom keyword index in System Administration > Search > Indexes - Keyword Definitions.
    2. In WebVoyage > Advanced Search (Tomcat) or Builder Search (Classic), conduct search using custom index.
    3. On search results page, use drop-down box to re-sort records.
    4. In Tomcat, interface immediately returns blank page. In Classic, interface appears to attempt to retrieve resorted page before giving "Connection Timed Out"
    • Article last edited: 13-Jun-2017