Problem Symptoms

• Receipt printer prints only the left half of due date slip.
• Font size is too large
• On non-receipt (regular) printer due date slip prints correctly
• Default printer on PC is set to receipt printer.

Cause

This problem may occur if settings in C:\Voyager\Circulation\Circ.ini need adjustment.  Fine tuning these settings is often an iterative process you must go through, involving numerous tests.  

Resolution

Adjust the settings below and others as needed in C:\Voyager\Circulation\Circ.ini, Due Date Stanza:

• TextFontSizeFont size from 12 to a smaller size
• PageMargins from 3 inches to a smaller width
• TextLeftMargin from 1 inch to a smaller width

Additional Information

See Also:

How to edit, change or modify the Due Date Slip and other slips, printouts and receipts in Circulation, which includes example CIRC.INI files for 8, 9, and 10 point font sizes).

Example Voyager Circ.INI file showing modifications for receipt printing of the DISCHARGE SLIP

And see the Circulation User's Guide, Appendix A, Printing Templates, section "Circ.ini"

• Figure A-1. Example of the Due Date Stanza.
• Table A-1. Due Date Slip Stanza Options

It also may be helpful to post questions to the Voyager Customer Listserv.   

• Article last edited: 08-Oct-2019