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    Run BulkImport in WebAdmin and nothing happens

    • Article Type: General
    • Product: Voyager
    • Product Version: All

    Problem Symptoms

    • Run BulkImport through WebAdmin
    • No e-mails received indicating job progress
    • No BulkImport log files created

    Cause

    This may occur if a wa-task.file gets stuck and prevents any other wa-task files from completing

    Resolution

    Remove wa-task files from /m1/voyager/tmp and restart WebAdmin.

    1. On the server, navigate to /m1/voyager/tmp
    2. Remove all wa-task files from tmp directory
    3. cd ../xxxdb/sbin (where xxxdb represents your database name)
    4. Pwebadmind restart


    OR

    If /m1/voyager/tmp has accumulated a large number of files, you can move the /tmp directory off and start fresh.

    1. cd /m1/voyager
    2. mv tmp tmp.<date>
    3. mkdir tmp
    4. chmod 777 tmp
    5. cd xxxdb/sbin (where xxxdb represents your database name)
    6. Pwebadmind restart

    • Article last edited: 18-Dec-2015