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    Save existing record to database in Cataloging gives error: "Unable to update this record."

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    • Article Type: General
    • Product: Voyager
    • Product Version: 7.2.4

    Problem Symptoms:

    • In Cataloging client, saving an existing record to database produces "Unable to update this record."
    • In Cataloging client, saving a new record to database produces "Unable to add this record."
    • In Acquisitions client, saving an existing record to database produces "Unable to update this record."
    • In Acquisitions client, saving a new record to database produces "Unable to add this record."


    Cause:
    Keyword regen needed and/or database tablespace extension needed.

    Resolution:
    Please contact Voyager Support for assistance.

    Category: Cataloging

    • Article last edited: 10/8/2013