• Article Type: General
• Product: Voyager
• Product Version: 8.1.0

Problem Symptoms:
-Searching records in Cataloging client produces error: "Unable to parse MARC record""
-Some records may be viewable after a search.
-These records are not being imported - already exist in the database.

Cause:
Regional and language options in Windows environment not set to read English language records.

Resolution:
In Windows operating system:
1. Go to Control panel - Regional and language options - Advanced - Language for non-Unicode programs
2. Change Language to "English [United States]" or other appropriate option.