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    4. Staff clients available during upgrade?

    Staff clients available during upgrade?

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    1. Question
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    3. Additional Information
    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    Can we have read-only access to staff modules, or will they be unavailable during upgrade?

    Answer

    Staff modules are not available during the upgrade. The clients rely on access to the database to perform their functions, and the database is unavailable while the upgrade is taking place.

    Offline Circulation is available. Run the Circulation client in offline mode (it will be the only option when launched during upgrade), and it will capture Charge transactions in files on the workstation. The client will then prompt the operator to load the files into the database when the connection is re-established after upgrade.

    Additional Information

    What is the CAP file that is produced by Circulation's Offline Charge?

     


    Article last edited: 26-May-2020 
    View article in the Exlibris Knowledge Center
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