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    Staff experiencing issues with searching and saving records

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.0

    Problem Symptoms:
    * Staff experience issues when searching and saving records in the cataloging client
    * Keysvr SMF services are in maintenance mode and cannot be cleared:
    maintenance 15:32:09 svc:/site/ExLibris/Voyager/xxxdb/Pkeyshm:default
    maintenance 15:32:16 svc:/site/ExLibris/Voyager/xxxdb/Pkeyqmgr:default
    * The SMF log for these services shows this error:
    -- ERROR -- Assertion failed: -1 != stat(logfilename, &logfilestat), file subsyslog.cpp, line 126
    * Attempting to connect to the keysvr port (7060) or run Pkeysvr manually gives this error:
    Assertion failed: mBlockSize != 0, file block.cpp, line 83

    Cause:
    The dynamic.dc file in the keyword index (/m1/voyager/xxxdb/data) has reached its 2 GB limit.

    Resolution:
    Run a regen. There are three options:
    * If you are 300 Certified, run a regen according to the instructions
    * If the server is running Voyager 8.1.0 or above, use the util menu
    * Contact Support to schedule a regen

    Category: Keyword Server


    • Article last edited: 11/26/2013