Problem Symptoms

• Recently upgraded & trying to use AutoUpdate
• Updated voyager.ini file's [Upgrade] stanza for AutoUpdate
• Attempt to update clients results in "There are no files=strings!"

Cause

One or more of the following:

• [Upgrade] stanza entries missing ending slash.
• update.txt missing on server
• Default password for "clients" user has been changed on server, and does not match password in [Upgrade] stanza.

Resolution

1. Open voyager.ini file on PC for editing.
2. Locate the [Upgrade] stanza.
3. Edit the Voyager= and Media= entries so they end with a slash. Example: Voyager=http://<user>:<pass>@<server IP or hostname>:7099/autoupdate/voyager/
4. Save the file.
5. Launch client to trigger AutoUpdate.

or

1. Log on to server as voyager user.
2. Ensure update.txt is in /m1/voyager/clients/autoupdate/voyager
3. Ensure update.txt begins with

files=

<list of files & relative paths for update>

Additional Information

See Voyager Technical User's Guide for more on AutoUpdate.

• Article last edited: 08-Oct-2013