Problem Symptoms

• Purchase Order (PO) created via BulkImport; Invoice created via EDI file.
• Price on each PO line item is $0.00
• PO does not appear to be linked to any Invoices
• Invoice line items have no line item status and are not linked to any bib information
•  Attempting to use Invoice "Relink..." button results in error message: "No approved PO(s) with the same vendor as your invoice was found!"

Cause

Purchase order must be Approved prior to relinking process.

Resolution

1. Approve Purchase Order; Save.
2. On Invoice, highlight line item
3. Use "Relink..." button to link Invoice line item to PO line item
4. Repeat for each line item on the Invoice.

• Article last edited: 28-Feb-2014