Symptoms

Recall placed and then cancelled > attempt to modify due date gives BLOCKED -- Item on line 1 has a pending recall. Unable to change the due date.

Defect Status

Issue VYG-7297 is resolved for Voyager 10.2.0 and higher.

Replication Steps

1. Charge item to patron A
2. Place recall on item for patron B. Due date shortened for patron A.
3. Cancel recall for patron B.
4. Attempt to change due date for Patron A back to original. Receive message: BLOCKED -- Item on line 1 has a pending recall. Unable to change the due date.

Workaround

Discharge item from patron A and charge to patron A as new transaction.

Additional Information

The fix in 10.2 has the due date reverting back to what it was before the recall was placed.  The due date can be changed if desired.

• Article last edited: 30-Aug-2017