• Article Type: General
• Product: Voyager
• Product Version: 8.2.0

Problem Symptoms:
* In Circulation, click Patron, choose Edit Patron, get a window with the following error message:
"A database error occurred while trying to retrieve patron default dates."

Cause:
Maximum value that can be set for an expire or purge date is 12/31/2382. One of those dates is trying to calculate date beyond this maximum value.

Resolution:
1. System Administration > Circulation > Patron Default Dates
2. Set Expire Date to use Exact Date or calculate Relative Date equal to or less than 12/31/2382.
3. Set Purge Date to use Exact Date or calculate Relative Date equal to or less than 12/31/2382.
4. Click Save.