Unable to edit pending requests from patron window in circulation client
- Article Type: Known Issue
- Product: Voyager
- Product Version: 9
- Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care
Symptoms
Operators are unable to edit holds or recalls from the Patron Request Information window when a patron has an active request
Defect Status
Issue VYG-6394 is resolved for Voyager 9.1.1
Replication Steps
1. Charge item to Patron A.
2. Patron B requests hold/recall on the item.
3. Operator opens the Patron>Patron Request Information window, highlights hold to be edited, and Edit button is inoperable.
Workaround
Edit holds and recalls in the item window.
Category: Circulation