• Article Type: General
• Product: Voyager
• Product Version: 8.2.0

Problem Symptoms:
?€¢ Unable to receive one line item on invoice
?€¢ All other line items on invoice have been received
?€¢ Attempting to edit line item results in error message: "Could not retrieve the line item summary for this invoice!"
?€¢ Recv/Mark button on invoice is greyed out/inactive

Cause:
Line item is linked to a serial component

Resolution:
1. Receive line item as serial, since it is linked to an active component
OR
2. Delete the component, then receive line item via Recv/Mark button

Category: Acquisitions

• Article last edited: 10/8/2013