Problem Symptoms

• Patron has borrowed max number of loan items (SysAdmin > Circulation > Patron Groups > [Group] > Edit > Global Borrowed Item Limits > Charged items limit for all item types)
• Able to renew successfully for patron in Circulation
• Unable to renew via WebVoyage

Cause

Defect in Classic WebVoyage. Fixed in Tomcat interface.

Resolution

Use Tomcat WebVoyage interface.

• Article last edited: 08-Oct-2013