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    4. Unexplained expenditures show in ledger/fund display as well as fund transaction table in Voyager
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    Unexplained expenditures show in ledger/fund display as well as fund transaction table in Voyager

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    1. Problem Symptoms
    2. Cause
    3. Resolution
    • Product: Voyager
    • Product Version: all
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Problem Symptoms

    • In fund_transaction there is a row for trans_type 5 (expenditure) with a reference_no that does not correspond to any invoice number
    • That reference_no does correspond with a valid PO number
    • The FullFund diagnostic scripts have not detected any errors

    Cause

    If a line item's PrePay Amount per copy is set to a non-zero amount, that value will be stored as an expenditure; PrePay amounts are immediately expended
    from the associated fund and never display as commitments.

    Resolution

    1.  If the PO is still Pending, update the PrePay amount to be 0 and the expenditure will be removed
    OR
    2.  If the PO is Approved
        a.  Copy the PO with or without Components Re-linked as appropriate
        b.  Update the PrePay amount on the new PO to be 0 so there is no new expenditure
        c.  Delete the old PO to remove the existing expenditure

     

     


    • Article last edited: 11-Dec-2019
    View article in the Exlibris Knowledge Center
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