Unexplained expenditures show in ledger/fund display as well as fund transaction table in Voyager
- Product: Voyager
- Product Version: all
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Problem Symptoms
- In fund_transaction there is a row for trans_type 5 (expenditure) with a reference_no that does not correspond to any invoice number
- That reference_no does correspond with a valid PO number
- The FullFund diagnostic scripts have not detected any errors
Cause
If a line item's PrePay Amount per copy is set to a non-zero amount, that value will be stored as an expenditure; PrePay amounts are immediately expended
from the associated fund and never display as commitments.
Resolution
1. If the PO is still Pending, update the PrePay amount to be 0 and the expenditure will be removed
OR
2. If the PO is Approved
a. Copy the PO with or without Components Re-linked as appropriate
b. Update the PrePay amount on the new PO to be 0 so there is no new expenditure
c. Delete the old PO to remove the existing expenditure
- Article last edited: 11-Dec-2019